Shipping & Returns
SHIPPING:
Orders placed before noon are usually dispatched the next business day.
SHIPPING RATES:
| Country | Shipping Rate |
|---|---|
| 🇩🇪 Germany | Free |
| 🇺🇸 United States | Free |
| 🇦🇹 Austria, 🇧🇪 Belgium, 🇫🇷 France, 🇱🇺 Luxembourg, 🇳🇱 Netherlands, 🇪🇸 Spain | €1.95 |
| 🇦🇪 United Arab Emirates | 8 AED |
Shipping rates are calculated at checkout.
RETURNS:
Please note that returns and exchanges are only accepted within 30 days of purchase. Additionally, for food items, such as matcha, we only accept returns and exchanges for defective products that are unused and in their original packaging. For non-food items, we only accept returns and exchanges for defective products that are unopened and in their original packaging.