Shipping & Returns

SHIPPING:

Shipments ordered until noon are usually dispatched on the next day.

COUNTRIES

BELOW 30 EUR ABOVE 30 EUR APPROXIMATE DELIVERY TIME
United States of America
3.95 EUR Free 2-5 days

Western Europe: Austria, Belgium, Denmark, Finland, France, Greece, Germany, Luxemburg, Ireland, Netherlands, Portugal, Sweden, Spain, UK

3.95 EUR Free 2-7 days

Central Europa: Bulgaria, Hungary, Poland, Cyprus, Latvia, Czech Republic, Estonia, Lithuania, Malta, Slovakia

9.95 EUR Free 2-3 weeks
Rest of the world 19.95 EUR 14.95 EUR (free from 100 EUR onwards) 3-4 weeks

 

RETURNS:

At Matcha Moments, our priority is to make our customers feel good. We will do everything we can to help ensure that you are satisfied. If you have any questions or issues, please get in touch with us via info@matchamoments.com.

Please note that returns and exchanges are only accepted within 30 days of purchase. Additionally, for food items, such as matcha, we only accept returns and exchanges for defective products that are unused and in their original packaging. For non-food items, we only accept returns and exchanges for defective products that are unopened and in their original packaging.