Data protection

  1. Information about the collection of personal data and contact details of the person responsible
  2. Data collection when you visit our website
  3. Cookies
  4. Contact
  5. Data processing when opening a customer account and for contract processing
  6. Comment function
  7. Use of your data for direct mail
  8. Data processing for order processing
  9. Use of social media: social plugins
  10. Online Marketing
  11. Web analysis services
  12. Tools and miscellaneous
  13. Facebook re-marketing / re-targeting
  14. Conversion measurement with the Facebook visitor action pixel
  15. Communication via Facebook Messenger
  16. Tools and other things
  17. Rights of the data subject
  18. Duration of storage of personal data
    1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE

    1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

    1.2 The person responsible for data processing on this website in terms of the General Data Protection Regulation (GDPR) is Matcha Moments, Office 404, Al Saaha Offices – B, Souk Al Bahar, Burj Khalifa District, Dubai – UAE, +971568171555, email: info@matchamoments.com. The person responsible for processing personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

    1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the character string "https: //" and the lock symbol in your browser line.

    2. DATA COLLECTION WHEN VISITING OUR WEBSITE

    When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

    Our visited website

    Date and time at the time of access

    Amount of data sent in bytes

    Source / reference from which you came to the page

    Browser used

    Operating system used

    IP address used (if applicable: in anonymous form)

    The processing takes place in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

    3. COOKIES

    In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.

    In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either to carry out the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

    We may work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.

    Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

    Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

    Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

    Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

    Safari: https://support.apple.com/kb/ph21411?locale=de_DE

    Opera: http://help.opera.com/Windows/10.20/de/cookies.html

    Please note that if you do not accept cookies, the functionality of our website may be restricted.

    4. CONTACTING US

    When you contact us (e.g. using the contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 lit.f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6 (1) (b) GDPR. Your data will be deleted after the final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.

     

    5. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

    In accordance with Article 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide them to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We save and use the data you have provided to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or we reserve the right to further use your data as permitted by law about which we will inform you accordingly below.

    6.COMMENT FUNCTION

    As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the name of the commentator you have chosen will be saved and published on the website. Your IP address is also recorded and saved. The IP address is saved for security reasons and in the event that the person concerned violates the rights of third parties or posts illegal content by submitting a comment. We need your e-mail address in order to contact you if a third party should object to your published content as illegal. The legal basis for the storage of your data is Art. 6 Para. 1 Lit.B. and f GDPR. We reserve the right to delete comments if third parties complain that they are illegal.

    7. USE OF YOUR DATA FOR DIRECT ADVERTISING

    7.1 Registration for our newsletter

    If you register for our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of any further data is voluntary and is used in order to be able to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to the sending of the newsletter. We will then send you a confirmation email asking you to click on a link to confirm that you want to receive the newsletter in the future.

    By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Article 6 (1) (a) GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter are used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the person responsible mentioned above. After you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

    7.2 Sending newsletters via MailChimp

    Our e-mail newsletters are sent via the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /), to which we pass on the data you provided when you registered for the newsletter. This transfer takes place in accordance with Art. 6 Para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.

    MailChimp uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

    If you want to object to the data analysis for statistical evaluation purposes, you have to unsubscribe from the newsletter.

    In addition, MailChimp can use this data in accordance with Art. 6 Paragraph 1 lit. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

    To protect your data in the USA, we have concluded a data processing agreement ("Data Processing Agreement") with MailChimp on the basis of the standard contractual clauses of the European Commission to enable the transmission of your personal data to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: http://mailchimp.com/legal/forms/data-processing-agreement/.

    MailChimp is also certified under the US-European data protection agreement "Privacy Shield" and thus undertakes to comply with EU data protection regulations.

    You can view MailChimp's privacy policy here: https://mailchimp.com/legal/privacy/

    8. DATA PROCESSING FOR ORDER PROCESSING

    8.1 To process your order, we work together with the following service provider (s) who support us in whole or in part in the implementation of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

    The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of the data is Article 6 (1) lit. b GDPR.

    8.2 Use of payment service providers (payment service providers)

    - Paypal

    When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we give your payment data to PayPal (Europe) S.a.r.l. as part of the payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.

    PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

    You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

    - SOFORT

    If you select the "SOFORT" payment method, payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will send the information you provided during the ordering process along with the information about your order in accordance with Art. 6 Para. 1 lit.b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of processing payments with the payment service provider SOFORT and only to the extent that it is necessary for this. You can find more information about SOFORT's data protection provisions at the following Internet address: https://www.klarna.com/sofort/datenschutz

     

    9. USE OF SOCIAL MEDIA: SOCIAL PLUGINS

    9.1 Facebook as a standard plug-in

    Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social plug-in from Facebook" or "Facebook social plugin". You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins

    When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there.

    If you are logged in to Facebook, Facebook can immediately assign your visit to our website to your Facebook profile. If you interact with the plugins, for example press the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and shown to your Facebook friends.

    The data processing operations described are carried out in accordance with Article 6 (1) (f) GDPR on the basis of Facebook's legitimate interests in displaying personalized advertising in order to inform other users of the social network about your activities on our website and to tailor the service to your needs.

    If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can object to the loading of the Facebook plugins and thus the data processing operations described above with add-ons for your browser for the future, e.g. with the script blocker "NoScript" (http://noscript.net/).

    Facebook Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

    The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook's data protection information:

    http://www.facebook.com/policy.php

    9.2 Google+ as the standard plugin

    Our website uses so-called social plugins ("plugins") from the Google+ social network operated by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are z. B. by buttons with the sign "+1" on a white or colored background. You can find an overview of the Google plugins and their appearance here: https://developers.google.com/+/plugins If you call up a page on our website that contains such a plugin, your browser connects directly to the Google servers here. The content of the plug-in is sent directly to your browser by Google and integrated into the page. Through the integration, Google receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Google+ profile or are not currently logged in to Google+. This information (including your IP address) is sent directly from your browser to a Google server in the USA and stored there.

    If you are logged in to Google+, Google can immediately assign your visit to our website to your Google+ profile. If you interact with the plugins, for example press the "+1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and shown to your contacts there.

    The data processing operations described are carried out in accordance with Article 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising in order to inform other users of the social network about your activities on our website and to tailor the service to your needs If you do not want Google to assign the data collected via our website directly to your profile on Google+, you must log out of Google+ before visiting our website.

    You can object to the loading of the Google+ plugins and thus the data processing operations described above with add-ons for your browser for the future, e.g. B. with the script blocker "NoScript" (http://noscript.net/). Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU guaranteed.

    The purpose and scope of the data collection and the further processing and use of the data by Google as well as your related rights and setting options to protect your privacy can be found in Google's data protection information: https://www.google.com/intl/de/policies/privacy /

    9.3 Twitter as a standard plug-in

    Our website uses so-called social plugins ("plugins") from the micro-blogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). The plugins are marked with a Twitter logo, for example in the form of a blue "Twitter bird". You can find an overview of the Twitter plugins and their appearance here: https://about.twitter.com/de/resources/buttons

     

    When you visit a page on our website that contains such a plug-in, your browser establishes a direct connection to the Twitter servers. The content of the plugin is transmitted directly from Twitter to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Twitter profile or are not currently logged in to Twitter. This information (including your IP address) is sent directly from your browser to a Twitter server in the USA and stored there.

    If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example by pressing the "Twitter" button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and shown to your contacts there.

    The data processing operations described are carried out in accordance with Article 6 (1) (f) GDPR on the basis of Twitter's legitimate interests in displaying personalized advertising in order to inform other users of the social network about your activities on our website and to tailor the service to your needs.

    If you are a member of the Twitter social network and would like to limit the collection of data via our website and the merging of your user data with the data stored about you on the Twitter social network, you should log out of Twitter before visiting our website.

    You can object to the loading of the Twitter plugins and thus the data processing procedures described above with add-ons for your browser for the future, e.g. with the script blocker "NoScript" (http://noscript.net/).

    Twitter Inc., based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

    The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your related rights and setting options to protect your privacy can be found in Twitter's data protection information: https://twitter.com/privacy

    10. ONLINE MARKETING

    Use of Google AdWords conversion tracking

    This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking from Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). We use Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

    The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can see that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in the tracking, you can block this usage by deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics. We use Google Adwords due to our legitimate interest in targeted advertising in accordance with Article 6 Paragraph 1 lit.

    Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

    You can find more information about Google's data protection provisions at the following Internet address: http://www.google.de/policies/privacy/

    You can permanently deactivate cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link:

    http://www.google.com/settings/ads/plugin?hl=de

    Please note that certain functions of this website may not be able to be used or only to a limited extent if you have deactivated the use of cookies.


    11. WEB ANALYSIS SERVICES

    Google Universal Analytics

    This website uses Google Analytics, a web analysis service from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server in the USA and stored there.

    This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by shortening it and excludes direct personal reference. With the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. In these exceptional cases, this processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

    Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

    You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

    http://tools.google.com/dlpage/gaoptout?hl=de

    As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you have to click this link again): 

    Deactivate Google Analytics

    Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

    This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

    You can find more information on how Google Analytics handles user data in Google's data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de

    12. USE OF FACEBOOK SOCIAL PLUGINS

    This offer uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and the appearance of the Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/. 

    If a user calls up a website of this offer that contains such a plugin, his browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. The provider therefore has no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs the user according to its level of knowledge:

    By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged into Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, for example by pressing the Like button or making a comment, the relevant information is sent directly from your browser to Facebook and saved there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out his IP address and save it. According to Facebook, only an anonymized IP address is saved in Germany.

    The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/ privacy /.

    If a user is a Facebook member and does not want Facebook to collect data about him through this offer and link it to his member data stored on Facebook, he must log out of Facebook before visiting the website.

    Further settings and contradictions to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US website http://www.aboutads.info / choices / or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices such as desktop computers or mobile devices.

    13. FACEBOOK REMARKETING / RETARGETING

    Remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our website. When you visit our pages, a direct connection is established between your browser and the Facebook server via the remarketing tags. As a result, Facebook receives the information that you have visited our site with your IP address. This enables Facebook to assign your visit to our website to your user account. We can use the information obtained in this way to display Facebook ads. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or its use by Facebook. You can find more information on this in Facebook's data protection declaration at https://www.facebook.com/about/privacy/. If you do not want data to be collected via Custom Audience, you can deactivate Custom Audiences here.

    14. CONVERSION MEASUREMENT WITH THE VISITOR ACTION PIXEL FROM FACEBOOK

    With your consent, we use the “visitor action pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) on our website. With its help we can track the actions of users after they have seen or clicked a Facebook advertisement. This enables us to record the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook, about which we will inform you according to our level of knowledge. Facebook can connect this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage guidelines https://www.facebook.com/about/privacy/. You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie can also be stored on your computer for these purposes.

    This consent may only be given by users who are older than 13 years. If you are younger, we ask that you ask your legal guardian for advice.

    Please click here if you would like to withdraw your consent.

    15. COMMUNICATION VIA FACEBOOK MESSENGER

    This offer uses the Facebook Messenger from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) as an additional communication medium. The data and content of the communication are processed via servers in the USA. Facebook also evaluates the metadata of the communication for advertising purposes, but not the content of the messages.

    For further details, please refer to the Facebook data protection guidelines.

    16. TOOLS AND OTHER

    Google Maps

    On our website we use Google Maps (API) from Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for the display of interactive (land) maps for geographic information When you use this service, our location is shown to you and any approach is made easier.

    When you call up those sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This happens regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want the assignment to your profile on Google, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Article 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, market research and / or the needs-based design of its website. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right.

    Google LLC, based in the USA, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

    If you do not agree to the future transmission of your data to Google when using Google Maps, you can also completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. Google Maps and thus also the map display on this website can then not be used.

    You can view Google's terms of use at http://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl /de_US/help/terms_maps.html

    You can find detailed information on data protection in connection with the use of Google Maps on the Google website ("Google Privacy Policy"): http://www.google.de/intl/de/policies/privacy/

    17. DATA SUBJECT'S RIGHTS

    17.1 The applicable data protection law grants you comprehensive rights of data subjects (information and intervention rights) to the person responsible with regard to the processing of your personal data, about which we inform you below:

    - Right to information in accordance with Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed Planned storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if we did not collect it from you, the existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed about the guarantees in accordance with Art. 46 GDPR when your data is forwarded in Third countries exist;

    - Right to correction according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;

     - Right to deletion in accordance with Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Paragraph 1 GDPR are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

    - Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request that the processing of your personal data be restricted as long as the correctness of your data is checked, if you refuse to delete your data due to inadmissible data processing and instead Request the restriction of the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have objected to reasons of your particular situation, as long as it is not yet certain whether our legitimate reasons prevail;

    - Right to information in accordance with Art. 19 GDPR: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to correct or delete the data to all recipients to whom the personal data relating to you has been disclosed or restriction of processing, unless this turns out to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

    - Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible, insofar as this is technically feasible ;

    - Right to revoke consent given in accordance with Art. 7 Paragraph 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. When you withdraw your consent, we will delete the data concerned immediately if further processing cannot be based on a legal basis for processing without consent. Revoking your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of revocation;

    - Right to lodge a complaint in accordance with Art. 77 GDPR: without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you have the Are of the opinion that the processing of your personal data violates the GDPR.

    17.2 RIGHT TO OBJECT

    If we process your personal data on the basis of our overriding legitimate interest as part of a weighing up of interests, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.

    If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to further processing if we can prove compelling legitimate reasons for the processing that outweigh your interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

    If your personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise the objection as described above.

    If you make use of your right of objection, we will stop processing the data concerned for direct marketing purposes.

    18. DURATION OF STORAGE OF PERSONAL DATA

    The duration of the storage of personal data is based on the respective statutory retention period (e.g. commercial and tax retention periods). After the period has expired, the relevant data will be routinely deleted, provided that they are no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.